1. What do I need to start enjoying TTCL 4G LTE services?
Answer: In order for a customer to start enjoying TTCL 4G LTE services, the customer must first fulfil the below conditions:
2. How do I know if my device supports 4G LTE?
Answer: All TTCL 4G LTE devices (Routers/MI-FIs/Modems) will be labeled with word ‘’LTE ‘’ to indicates that the device supports 4G LTE.OR,
For mobile phones go through Settings ---- More --- Mobile Network --- Network mode / Preferred Network Mode. Thus, the mobile phone which support 4G LTE will have GSM/WCDMA/4G or LTE , alternatively will be 2G/3G/4G or LTE.
3. How can I recharge my 4G LTE devices?
Answer: TTCL 4G LTE devices can be recharged via the following means:
4. How do I purchase TTCL 4G LTE Bundles/Packages?
Answer: Once you have sufficient balance in your TTCL 4G LTE account, you can purchase any TTCL 4G LTE bundle/package you want by dialing *148*30# or through customer self-care portal which is available in TTCL website.
5. How do I know if my package is expired?
Answer: Once, your 4G LTE internet package is expired, you will be automatically redirected to the recharge portal available on the TTCL website. And also, notification will be sent to the customer upon package expiry.
6. Can I subscribe to more than one package/bundle?
Answer: Yes. Multiple subscriptions are allowed but the all the packages/ bundles will expire based on time of the last package/bundle to subscribe.